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Privacy Policy

 

Last updated: February 24, 2025

We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Collection of Personal Data

We collect different levels of personal data depending on how you interact with our website:

  • Browsing as a Guest: If you visit our website without registering, we do not collect personal data, but certain anonymous browsing data may be collected through cookies and analytics.
  • Creating an Account: When you register an account on our website, we collect necessary personal details such as your name, email address, and contact information to provide a personalized experience.
  • Placing an Order: To process your orders, we collect additional information including shipping address, payment details, and order history.
  • Customer Service & Inquiries: If you contact us for assistance, we may collect relevant details such as your name, email, and any details necessary to assist you.

2. How We Use Your Data

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including payment verification and delivery.
  • To provide customer support and respond to inquiries.
  • To personalize your shopping experience and recommend products.
  • To send you updates on promotions, special offers, or new product launches (if you have opted in to receive marketing communications).
  • To analyze website usage and improve our services.
  • To comply with legal and regulatory obligations.

3. Marketing Communications

If you are an existing customer, we may send you marketing materials via email, SMS, or other channels. If you are a new customer, we will only send promotional messages if you have given explicit consent.

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails.
  • Contacting our customer support at support@nynae.com.

4. Sharing of Personal Data

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • With trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders and provide our services.
  • If required by law enforcement or legal authorities.
  • In case of business transfers, such as a merger or acquisition, where your data may be transferred as part of company assets.

5. Data Security

We implement security measures to protect your personal data against unauthorized access, alteration, or disclosure. While we strive to protect your personal data, no online transmission is 100% secure. We encourage you to use strong passwords and secure connections when accessing our website.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Request a copy of the data we hold about you.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at support@nynae.com.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience on our website. These cookies help us:

  • Remember your preferences.
  • Analyze website traffic and performance.
  • Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

8. International Data Transfers

As we operate globally, your data may be transferred and stored outside your country of residence. We ensure all international transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of any revised policy.